FAQs

Q: What is included in a 3-piece suit?

Ans: Our 3-piece suits include:

• Embroidered Shirt (Front/Back/Sleeves as per design)

• Plain Trouser (Salwar)

• Chiffon or Lawn Dupatta as per the season's collection

Q: Is the embroidery handmade or machine-made?

Ans: We specialise in handmade embroidery, crafted by skilled artisans. Each product mentions the embroidery type clearly.

Q: Do you deliver all over Pakistan?

Ans: Yes, we deliver across Pakistan. Our flat shipping charge is ₨250 nationwide.

Q: How long does delivery take?

Ans: Orders are usually delivered within 3–6 working days after confirmation, depending on your location.

Q: How can I track my order?

Ans: Once shipped, you will receive a tracking ID via SMS or email. You can also use our "Track Order" feature on the website.

Q: What payment methods do you accept?

Ans: We offer Cash on Delivery (COD) across Pakistan. Online payment options are coming soon.

Q: Can I return or exchange my order?

Ans: We accept returns/exchanges only in case of damaged or incorrect items. Please contact us within 2 days of receiving your order with photos for verification.

Q: How do I contact your customer support?

Ans:You can reach us via:

• WhatsApp: [insert number]

• Email: Naheedcloset@gmail.com 

• Or use the Contact Us page on our website